29.10.2023
Credit Controller
ISR002 Refinitiv Israel Limited
Israel, ISR-Tel Aviv- Azrieli Sarona Tower
Excel
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Position Title: Credit Controller, based Tel Aviv, Israel. We are looking for a Hebrew speaking candidate for the position of Credit Controller who will be responsible for all collections in Israel and Palestine. It is offered on local terms and conditions. Location: Tel Aviv, Israel. We offer a challenging job in a fast-growing environment that is driven by continuous developments and improvements, in which you can play an important role. JOB DESCRIPTION - DUTIES AND RESPONSIBILITIES Operate all established collection procedures using initiative, imagination, and flexibility to achieve targeted expectations/results while promoting customer good will. To contact customers regarding all unpaid items, following up communications frequently executing global LSEG collection guidelines as per Credit management engagement model and collection treatment plans. To anticipate developments and to identify accounts that require special attention and act decisively to resolve difficulties, disputes, and consulting management where appropriate. To develop and maintain harmonious and effective working relationships with all customers, departmental order management, Finance and Segment Sales colleagues in EMEA and Globally and where necessary to make client visits to resolve problems and promote co-operation. To obtain sufficient information to assess the creditworthiness of newly proposed and existing customers promptly, efficiently, and cost-effectively, using information sources appropriate to the level of exposure and liaising where necessary with colleagues and management. To ensure that all clients meet the company’s requirements regarding the Table of Denials listing. To promote and develop the involvement of the Credit Control department in Segment Sales and marketing activities. To assist with the design and production of SOX reports and Revenue provision reports for management. To assist with special projects as and when required. Drive continuous improvements in terms of DSO, resolving Incomplete cash/unapplied receipts, and reducing aged debts. PERSON SPECIFICATION - REQUIRED SKILLS AND EDUCATION Essential Customer services experience English verbal and written skills. Excellent Hebrew verbal and written skills. Desirable: All round solid international Credit Management experience. Ability to quickly become proficient end user of Get Paid and SAP and Order management systems like Siebel and salesforce.com. Strong detail handling skills and Excel skills. Ability to understand customer and revenue impact with credit control related activities. Knows when to escalate appropriately when involved in a process chain. At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do. Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. 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Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Hear from people working across LSEG about their experience in a variety of areas. From technical innovations and use of data to volunteering and inclusion. Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.
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