Pullman Brisbane Airport is currently looking for a Full-time Concierge (Front Office), to join the professional and dynamic Front Office team. Thisrole reports to the Front Office Manager, with responsibilities for providing the first and last impression to guests and treat every guest like a celebrity. The minimum expectation is for you to provide positive guest experiences through welcoming and assisting guests, explaining hotel facilities and anticipating guest needs. Your ability to be able to deal with various types of guests and being able to recognize their differing needs will stand you in good stead for this role.Key Responsibilities Include:Excellent personal presentation and a commitment to service excellence is an absolute must.Have a bubbly and enthusiastic personality.Ability to work under pressure.Passion for delivering outstanding customer service.The ability to work in a dynamic, fast paced environment, whilst maintaining composure.Delivering outcomes of the highest quality.Exceptional attention to detail and a high standard of presentation.Excellent verbal and written communication skills.Availability to work a variety of shift across of 7-day roster.