The Salon Receptionist is the first point of contact for clients at the salon. This role involves greeting clients, scheduling appointments, handling customer inquiries, and providing exceptional service to ensure a positive client experience. The receptionist will also manage administrative tasks, including processing payments, maintaining client records, and ensuring the reception area is clean and organized.

Key Responsibilities:

Greet clients warmly and professionally as they enter the salon.
Schedule and manage appointments using the salon’s booking system.
Answer phone calls, respond to emails, and handle customer inquiries.
Provide information about salon services, pricing, and promotions.
Process payments and handle cash, credit card, and digital transactions.
Maintain accurate and up-to-date client records and appointment logs.
Ensure the reception area is clean, organized, and welcoming.
Assist with retail product sales and inventory management.
Coordinate with stylists and other salon staff to ensure smooth operations.
Address client concerns and resolve issues promptly and courteously.
Perform other administrative tasks as needed.
Qualifications:

High school diploma or equivalent.
Previous experience in a receptionist or customer service role, preferably in a salon or spa environment.
Strong communication and interpersonal skills.
Proficient in using computer systems and appointment booking software.
Excellent organizational and multitasking abilities.
Professional appearance and demeanor.
Ability to work in a fast-paced environment.
Friendly and positive attitude.
Job Type: Full-time

Pay: AED2,******** - AED3,********per month