09.07.2023
Executive Assistant Team Lead
London Stock Exchange Group plc
United Kingdom, London, United Kingdom
Microsoft Office
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Executive Support, EMEA Team Lead - Global Grade 11 The Executive Support role provides support to our leaders and teams to enable them to be effective in their day-to-day activities and responsibilities. Services include: diary management and meeting co-ordination, fielding communications such as phone calls and e-mails, arranging business travel, maintaining records and files, and providing support on tools, systems and procedures. The variation of grades within the family will depend on the complexity of the services and tasks required Key Responsibilities Day to day operational management of a team of Executive Assistants, coaching, mentoring and collaborating to achieve excellent service for our leaders. Play an active part in the EA community, providing coaching to junior members, embodying LSEG behaviours, acting as a role model to others. Dedicated, onsite support for Senior leaders End to end Inbox management Complex diary management; Producing, amending and collating Briefing papers, reports and presentations; Provision of administrative and organisational support to Executives and other senior team members as required; Dealing with incoming communication, correspondence on behalf of the Executives and senior team members where required; Managing meeting minutes and follow up actions Building and maintaining strong working relationships both internally and with clients and other key contacts at all levels; Managing complex expense processes from raising claims, POs, setting up suppliers and acting as a delegate on the expense system Assisting with the co-ordination of Townhalls, Roadshows and offsite events Meeting and greeting visitors at all levels of seniority; Arranging complex, multi sector travel itineraries and accommodation in conjunction with the in-house travel team ensuring compliance with internal policies; Ensuring appropriate security measures are in place for travel in high risk areas; Keeping Executives compliance records updated, with gifts/entertainment etc; Identify continuous improvement opportunities to support the broader EA community Candidate Background Experience of supporting a Senior Executive highly desirable Degree Educated preferred Experience of a financial services company or other Intense or fast-moving environment; Polished professional. Communication organisational skills are key; Key Skills Ability to build and maintain relationships up to all levels both internally and externally; Highly organised and able to prioritise effectively with minimal supervision; Excellent communication and influencing skills; Resilience, tenacity and tact; Able to liaise effectively at all levels of the organisation; Able to act as a credible representative for the executive; Excellent MS Office and document creation skills; and Ability to work independently with minimal supervision; Sound literacy and numerical skills; Ability to think on feet and to react quickly to problems and solve them; and Flexibility, discretion and ability to respect confidentiality at all times; Appetite for hard work and dedication to work hours required of the role. Calm demeanour and able to function well under pressure; Team player with excellence in collaboration across a matrixed environment; At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do. Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume/CV LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Hear from people working across LSEG about their experience in a variety of areas. From technical innovations and use of data to volunteering and inclusion. Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.
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