The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security External Relations, and Administration Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! The Monetary Authority of Singapore (MAS) is Singapore’s central bank and integrated financial regulator. As central bank, MAS promotes sustained, non-inflationary economic growth through the conduct of monetary policy and close macroeconomic surveillance and analysis. It manages Singapore’s exchange rate, official foreign reserves, and liquidity in the banking sector. As an integrated financial supervisor, MAS fosters a sound financial services sector through its prudential oversight of all financial institutions in Singapore – banks, insurers, capital market intermediaries, financial advisors, and stock exchanges. It is also responsible for well-functioning financial markets, sound conduct, and investor education. MAS also works with the financial industry to promote Singapore as a dynamic international financial centre. It facilitates the development of infrastructure, adoption of technology, and upgrading of skills in the financial industry. Join us now, if you have a genuine interest in making an impact to help shape Singapore’s economic and financial landscape. [What you will be working on] The Data and Collaboration Platforms Division is responsible for conceptualisation, implementation and management of enterprise-wide data and collaboration solutions. You will be part of the team responsible for the development, support and execution of the roadmap for enterprise data management and consumption IT solutions. Key responsibilities include: Partner with Enterprise/Application/Data Architects, Application Developers, and other IT network and infrastructure teams to run and operate IT application services Work closely with technology stakeholders on the operational front: Understand issues raised by users and provide assessment and resolution to these issues. Monitor and take accountability in the system health, performance and service quality of the application Lead incident response, investigation and resolution effort by working closely with different stakeholders (vendors, development teams, infrastructure team, etc) to restore service Monitor product vulnerabilities and patch availability and provide the relevant assessment and plan to implement the remediation. Maintain deep technical knowledge in terms of application design and ensure the technical information are sufficiently updated Identify areas of improvement for the applications (both operationally and functionally) and work with the relevant stakeholders (business and technology) to plan and execute the improvement. Provide deep technical expertise to facilitate the review of new solution proposal and specification from the operational perspective. Provide management insights of application operations through Real-time Dashboards for better visibility on events and metrics. You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments. [What we are looking for] At least 5 years of hands on experience in handling application operations in one or all of the following areas: Data management platforms such as Cloudera Data Platform, Informatica BDM/ETL, Denodo, SAS, SAP Business Objects or Tableau Microsoft products such as Dynamics CRM, SharePoint, etc Good experience in implementing automation for application monitoring and operations. Strong technical skills in data / software architecture At least 3 years working experience in vendor management Must be organized, able to work with minimal supervision, flexible to work on different projects in a rapidly changing environment Possess strong information acquisition, analytical and problem solving skills Strong communication and interpersonal skills across all levels with demonstrated ability to influence different stakeholders Experience/Knowledge in the following areas will have be an advantage Knowledge in infrastructure such as network, server architecture Relevant knowledge in change management and business process improvement As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. This is a 1-year contract. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.