Your CareerCortex Customer Success Architects are responsible for making sure that our customers are meeting their objectives. They are a key component of our company’s success, working together with customers, partners, and their awesome colleagues. Without these ninjas, we will fail. And failure is not an option!Your Impact- Time to value - Analyze customer requirements, provide guidance assistance throughout the customer lifecycle to ensure a quick and successful product deployment- Product Expert - Act as the product SME for XDR and/or XSIAM, working together with product and engineering teams ensuring our customers and partners get the most out of our products- Drive product adoption - Continuous contact with customers to expand adoption of our product by utilizing new features and developing additional innovative use cases