09.07.2023
Regional Sales Manager - KZN
iKhokha
Umhlanga, KZN, South Africa
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IntroductionCalling all Regional Sales Managers. The iK Tribe is searching for an ambitious and success driven individual to lead and develop our regional sales team. The Regional Sales Manager will implement effective sales strategies for both informal and formal markets.This is a challenger role which requires an ambitious and dedicated sales leader who wants to make an impact in a growing business and market. If you think that this could be your next big move, then read on further.So, what will you do? The Regional Sales Manager will be responsible for helping drive the growth of our business by managing a team of Field and Informal Sales specialists and Agents, as they seek to equip merchants with the payment solutions needed to start, run and grow their businesses.You will have a proven track record in distributed team management and has worked in the Retail, Food and Beverage or FMCG space.You will have a keen understanding of selling, sales operations, customer account management and trade marketing principles, and will assume overall regional responsibility for sales targets in the formal and informal field sales space.You will be responsible to cover the metro as well as rural/frontier towns in terms of scope and responsibility.Deal Breakers:At least 5 years of sales operations, retail sales or field sales experience of which 2 years must be managing a distributed team.Specific Knowledge: Proficient in English and other South African Languages, both written and verbal.Excellent networking and selling skills, with proven track record in terms of being able to develop your own pipeline of leads, and convert these leads into customersSolid understanding of MS Office suite, including Excel, Word and PowerPoint, with ability to set targets, communicate these targets to a team, manage the team towards the target, and report on progress being madePrevious experience in using a CRM platform to manage leads, deals and workflows, including ability to report on progress of team using such platformsBusiness Understanding: Strong analytical abilityOrganizational and planning ability.Solutions oriented and excellent team-worker who is able to motivate, manage, coach and lead a diverse teamA confident and assertive communicator with strong influencing and negotiation skills.What would you be responsible for?Sales and Activations:You will be responsible for growing the merchant base within your regions through sales of devices and activation of these devices.Formal and Informal field activations will be required from time to timeSales reporting to be executed and presented as and when requiredMerchant Support and Branding:Ensure that merchants in your region are adequately supported from an acceptance branding perspectiveIdentify opportunities to enhance the visibility of the iKhokha brand in the Formal and Informal trading environmentsGrow the market share in your region through visibility within trading environmentsCoordination of tactical activation of brand in conjunction with Marketing teamManagement of marketing collateral and swag within region, including distribution to agents and replenishment strategyMerchant product setup, training and 1st line supportCross sell of new products and services to merchants within your regionTeam Management and Training:General management of the regional team, including leave management, performance management and goal setting. You will develop and execute in-field training programs to support staff representing/selling iK products in the formal and informal field environmentsEnsuring quality assessment of all team members from a product and sales expertise perspectiveYou will provide reports on completed training programs and deliver insights to management on proposed improvementsAccount Management:Foster strong and trustworthy relationships with key merchants in your regionYou will drive your teams to ensure Sales and GP targets are met within your regionYou will analyze market insights to determine industry and customer trends and propose opportunities to management to action within your regionYou will research and identify opportunities for continuous improvement on training, increasing field sales and relationship building across your regionYou will collect competitor information and provide feedback reports based on your analysisYou will be responsible for all stores within your regional territory and ensuring KPIs are metReporting / Monitoring:You will be responsible to fully adopt the companies chosen platform to monitor and measure field specialist and agent activityDrive the discipline of logging required activity on the chosen systemResponsibility for ensuring that direct reports are using the chosen system as is requiredProviding daily, weekly and monthly reports on performance of regional tea
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