Start your career with The Salvation Army today! We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most. Are you passionate about your community? About the role We are seeking a dedicated Thrift Shop Manager! You will lead operations of the store ensuring quality customer service, diligence in banking, quality sorting of donated goods and maintaining general upkeep of the shop. Responsibilities include Recruit and train new volunteers Ensure timely management of pick-ups and deliveries of household furniture Delegate responsibility for collection to volunteers or manage collections during normal working hours Update merchandise and mannequins at least weekly or as required Cash handling – cash and credit card transactions, end of day reconciliation and banking Greet all customers in a warm and inviting manner. Offer assistance and advice on selections. Encourage and coach the team to do the same Ensure safe standard operating procedures are in place and updated where necessary, and all volunteers adhere to them This is a permanent part-time position, 22.5 hours per week, based in Horsham, VIC. Salary and conditions are in accordance with General Retail Industry Award 2010 - Level 6. What you will have Experience in customer service Experience in managing a team preferably volunteers Experience working in Retail (highly desirable) Commitment to the mission and values of The Salvation Army Compassion and professionalism in all actions and ethics Extraordinary service to customers Complete TSA induction modules and any other training as required Complete Provide First Aid (PFA) training and be willing to be designated First Aid Provider when on site Physical ability to safely stand, sit, walk regularly and for long periods of time, push, pull, lift, carry restrain, climb ladders Use a computer mouse and EFTPOS machine / undertake other inherent requirements of the role Benefits working at The Salvation Army Employee Assistance Program - Independent confidential counselling service An inclusive culture of dedicated, passionate, and professional team members Positively supporting and impacting the lives of others through your career contribution Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today! The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.