The nursery salesperson's primary responsibility is to make contact with walk-in customers and provide guidance to them in their nursery and Lawn & Garden purchases. The nursery salesperson is also involved in telephone advice and sales. The nursery salesperson assists in general nursery cleaning and safety activities. The nursery salesperson is expected to assist in plant care, labeling and displaying, along with the same functions in other outdoor display areas. He/she reports directly to the store manager. The nursery salesperson position at Ace Hardware is an hourly wage position.

ESSENTIAL FUNCTIONS:
Provide informed, friendly and courteous assistance to customers in their purchase decisions.
Communicate clearly and effectively with customers, fellow Ace employees, Ace management and vendor representatives.
Possess an understanding of store policies and procedures relative to the nursery and indoor/outdoor Lawn & Garden areas.
Demonstrate initiative to perform related activities without supervision during times of low customer traffic.
Safely load, unload and move merchandise weighing up to 50 lbs.
Use basic arithmetic skills to verify orders, invoices, and shipping and receiving documents.
Read and comprehend written and printed materials.

JOB TASKS:
Greet each shopper as soon as feasible when they enter the outdoor sales area. Allow browsers the freedom to browse while being available for assistance.
Provide informed advice and feedback to shoppers to assist in their project. Maintain soft sell sales techniques to encourage the shoppers to become customers.
Participate in the carryout of the customer's purchases as necessary.
Participate in sales of plants as well as all other merchandise located in the indoor and outdoor sales area.
Participate in the housekeeping of the complete nursery/porch sales area.
Participate in plant care, display and pricing activities. Provide upkeep of signage and price stickers and replace if they are worn, faded or out of date.
The nursery salesperson may have special ongoing responsibility for ordering, receiving, or care of, portions of the stock for sale.
Acquire and maintain a working knowledge of horticultural supplies, chemicals, and methods relating to the proper culture of trees, shrubs, turf and gardens in the Cochise County area.
Deal with customer satisfaction problems in a professional win/win manner.
Assist callers over the phone with questions regarding plants, chemicals, etc. as they relate to plants and products we stock in our store.
Maintain a working knowledge of cashiering procedures and assist as a cashier when necessary.
Maintain a working knowledge of cutting goods to order throughout the store property and accurately writing up Please Pay Cashier slips.
Participate in the answering of Price Check calls by our cashiers and swiftly and accurately provide them the information they need to complete their transaction at the register.
Provide security indoors and outdoors to prevent shoplifting by being visible and friendly to all shoppers.
Assist as the Customer Coordinator when requested. Maintain knowledge of the merchandise we stock indoors and out and its location.
Be aware of sales promotions/events going on at a given time. Know the product on sale as well as its location.
Make recommendations to department manager/store management when new product lines should be added, old lines dropped, stock quantities adjusted, etc.
Demonstrate the use of merchandise when asked to do so or when such demonstrations are encouraged by customer, and provide them with needed advice or information. Take all safety precautions necessary when demonstrating equipment.
Attend store meetings, training sessions, etc. as required by management.
Take every reasonable precaution to prevent losses from breakage, theft, weather damage, etc.
Create and maintain dynamic displays of our live goods as well as other outdoor- related merchandise.