The focus of this role is delivering industry leading concierge services to owners and residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests. It also includes assisting the Building Manager to maintain the site, communicating between Building Management and the residents, and providingResponsibilities will include:Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.Assisting the Building Managerwith issues related to By Laws, resident car park, reporting, keys auditing.Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.Distributing and securing all resident keys, security devices and parcels or dry cleaning.Internal and External Patrolling.Completing Incident Reports when necessary and responding to emergencies.Ensuring entry and lifts are tidy and presentable.Working hours:Monday to Friday from 7am to 3pm