Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Rockwell Automation is doing things never before possible. We connect the imaginations of people with the potential of technology to make the world more intelligent, more connected, and more productive. We help the world work better and people work smarter, and we are looking for bright minds to make that happen. The makers, the forward thinkers, the problem solvers. Are you interested in shaping a highly effective agile organization? Are you excited about the opportunity to influence and lead other skilled technical contributors? Are you passionate about fostering vital connections and developing a team who will help to make our company, partners and customers more productive and profitable? If your answer is yes to any of these questions, this is your opportunity to join an innovative and dynamic team. As a member of the Rockwell Automation IT organization, you will join our transformation journey as we seek to improve and push boundaries. Essential Functions: Assists business and other IT teams with finding fixes and solutions for tech debts on Data Center. Oversees data centers services providers to execute operational tasks on DC when needed. Provide liaisons and educate other IT areas on DC (owned, colocation and CNFs) best practices and DC Service Catalog definition and execution. Provide technical support of the Data Center, ensuring that agreed service levels are met and all relevant policies and procedures are adhered to, whilst seeking means of continual improvement. Ensure that operational procedures and working practices are fit for purpose, current, and policies are followed. Oversees the operations support that includes the entire IT infrastructure housed within the Data Center. Customer support responsibilities can include other IT organizations relations, responding to IT teams inquiries and coordinating with other organizations. Administrative duties include provide feedback about tasks under your duties and responsibilities, planning for capacity changes, maintaining corporate applications and databases updated. Assisting with the procurement of new data center equipment. Basic Qualifications: Bachelor's Degree or equivalent years of relevant work experience Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Preferred Qualifications: Typically requires 5+ years of datacenter subject matter experience. Understanding of Data Center physical architecture, demands and needs. Experience in leading infrastructure teams and delivering data center operations , solutions and services Smart Hands, remote site and Co-Lo support Confident of making operations decisions at a team and DC operational level Demonstrated experience in Data Center implementation, maintenance, upgrade, monitoring, and administration. Install/Uninstall/Upgrade/Decom rack hardware; Patching/Cabling and configuration of the network/compute/storage devices; Support shipping, receiving RMA, Data Center moves, consolidation and expansion projects Experience with IT Audits ISO, SOX, FINRA, HIPPA and ITAR Good communication skills with ability to align the organization on complex technical decisions. Experience managing the overall Operational Resilience, Facilities, and All Hazard Risk Management, DC Design and Architecture providing guidance an educate others on these subjects when needed. Ability to work in a highly collaborative environment and to communicate effectively with internal and external partners. Experience in developing IT disaster recovery plans, infrastructure project management. Be security conscious in everything you do. Experience with assisting a global disperse contractors providing site and application support. Serves as liaison to vendors, contractors, and service professionals. We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247. Rockwell Automation, Inc. (NYSE: ROK) es líder mundial en automatización industrial y transformación digital. Conectamos la imaginación de las personas con el potencial de la tecnología para ampliar lo que es humanamente posible, lo que hace al mundo más productivo y sostenible. Con sede en Milwaukee, Wisconsin, Rockwell Automation emplea a aproximadamente 23.000 personas capaces de resolver problemas dedicados a nuestros clientes en más de 100 países. Para obtener más información sobre cómo estamos acercando The Connected Enterprise a la vida a las empresas industriales, visita www.rockwellautomation.com.