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The International Events Manager will help create and oversee prospective customer events outside of North America to ensure they are done professionally and provide great value to both attendees and KnowBe4. The primary focus for the individual in this role includes the execution of an international annual marketing events plan that ensures KnowBe4 is hosting and sponsoring events that actively engage with security professionals, and that those attendees convert into high quality leads. This position would further be responsible for the logistics and managing of international marketing events.
Responsibilities:

Manage/oversee the logistics for all trade shows outside of North America, as well as virtual events, including timelines, venues, booths, vendors, hotels, staffing, and budgets proposal, pre-event logistics/operational details, on-site event management and reconciliation
Identify and secure staff, speakers, special guests, and/or entertainment for each event
Coordinate with all internal and external stakeholders to present possible international marketing events
Ensure the Marketing department has detailed information and goals for each event
Plan event layouts and agendas
Provide technical and administrative support to the Marketing and booth staff team, attendees, and guests
Collaborate with Marketing team to promote events pre and post event
Ensure leads from events are received in a timely manner and and correctly processed and tagged for importing and tracking to sales
Analyze the success of each event and propose creative new improvements to the attendees’ experience
Assist in site selection, contracting and negotiation process
Assist the Marketing department in meeting Company objectives for lead generation from international conferences, events, and trade shows, and virtual events
Organize and maintain an annual calendar and website page of confirmed international marketing events
Order promotional items and maintain inventory

Qualifications:

Bachelor’s degree or equivalent work experience
Trade show management and event management experience in the corporate or technology space
Experience in managing multiple events simultaneously
Experience in a project management software such as Smartsheets
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Excellent time management and organization skills
Excellent customer support skills
Excellent written and communication skills
Ability to understand ROI and other key metrics
Working knowledge of other service-oriented roles, including space management, audio/visual, décor and entertainment, signage, housing, and speaker management
Excellent communicator with high attention to detail