Please submit your resume in English.
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A Channel Account Manager is responsible for achieving sales, profitability, and developing relationships with new partners by qualifying leads at the initial stages in the sales funnel, researching potential partners, connecting with and educating prospects on our product offerings and qualifying the leads before onboarding them as new partners. Will also maintain and expand relationships with assigned channel partners in the assigned territory. This position will also focus on turning leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns and will be expected to track all relevant information regarding qualification and lead management activity in Salesforce.com
Responsibilities:

Ensure channel partners are enabled and engaged in selling and deploying KnowBe4 with their clients, in order to maximize revenue yield per partner
Work with strategic accounts and help them develop a marketing plan with clear objectives, for our mutual success
Understand the organizational structure of strategic accounts
Build company credibility, brand value, and trust with your partners and their prospective customers
Gain knowledge, insight and understanding from key decision-makers regarding customer needs and challenges
Participate in sales and channel development strategies to assist the company in optimizing information related to the industry and customer needs
Work in coordination with the Marketing team to provide communications to its partners about KnowBe4 products, programs, offers, and promotions
Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with the Administration Policy
Meet assigned targets for monthly sales volume requirements and strategic objectives in assigned partner accounts by adding new customers resellers within territory and maintaining a healthy pipeline/accurate forecasting
Establish productive, professional relationships with key personnel in assigned partner accounts
Be proactive in assessments, clarifications, and validating partner needs on an ongoing basis
Be proactive in providing partner feedback that can be utilized for future product enhancements and product development
Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel
Ensure partner compliance with partner agreements.
Drive adoption of company programs among assigned partners
Educate prospective partners on the partner program, requirements and deliverables
Account Mapping and engaging customers in the sales cycle
Complete the partner discovery detail in Salesforce.com and provide a basic assessment; follow up and recommend the most relevant program per the partner ‘type’
Develop opportunities from prospecting and marketing generated leads
Respond, engage and qualify inbound leads and inquiries
Collaborate with sales and marketing team members on strategic sales approach

Minimum Qualifications:

High school diploma required
Bachelor’s Degree in a relevant field a plus
Familiarity with standard concepts, practices and procedures within the IT Security Field
3+ years of sales experience (exceeding quota on a consistent basis), Channel Sales required
Experience with Salesforce preferred
Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
Excellent verbal and written communications
Fluent in Thai
Excellent time management and organization skills
Strong collaborative and teamwork skills
Strong analytical, strategic mindset, and negotiation skills
Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of channel partners
Passionate about business and willing to go the extra mile