Our patients deserve bold, ambitious ideas Uniting science, technology, and talent to get ahead of disease together GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Job Purpose:- This role is positioned within the Enterprise Veeva QMS Product Team, responsible for contributing to the technical solution design, implementation, and continuous improvement of the Veeva Quality Suite with specific alignment to the Quality, Audit Risk business processes. The Veeva QMS Senior Product Manager will have advanced experience in Veeva QMS Vault configuration and be able to lead larger programs of initiatives in the Quality Vault space. Coach and provide subject matter expertise to fellow team members. Manage advanced configuration change requests on lifecycles, workflows, atomic security settings, objects, reports, etc. Responsible for documenting technical changes following GSK’s Internal framework. Participate in Test Authoring of any development work to support Validation activities, utilising HP Quality Center. Participate in Veeva Quarterly Releases for Impact analysis and enabling functionality. Ability to work with core business leads to streamline legacy processes using Veeva functionality and drive user efficiency. Expertise in the life sciences industry, especially regarding Quality, Audit Risk business processes and technology landscapes. Knowledge of GxP. Strong communication skills. Experience of being part of an Agile team, working with cross-functional teams, managing customer expectations, and helping to drive best practices Ensure that the GSK Standard Processes are applied and adhered to including embedding and adopting standard ways of working in accordance with Quality Risk and Compliance and Validation policies. Key Responsibilities:- Provide Product expertise in Veeva Quality suite as a certified Vault platform administrator and QMS system administrator and configuration specialist. Manage configuration changes for QMS per agreed priority backlog items in JIRA. Lead impact assessment activities, reviewing proposed changes and ensuring impact understood across QMS and QualityDocs. Deliver product enhancements through agreed backlog process to ensure Veeva QMS evolves to meet business needs Ensure Quality Vault remains compliant as a Validated Solution through supporting testing and re-validation efforts Collaborate with Veeva Enterprise Managed Services on product features Collaborate with QMS Business resources across Pharma Supply Chain, RD, Vaccines and the GSK Support Functions. Manage and maintain meta data in Quality Vault (picklists, organizational data, etc) Knowledge/Education Required:- Minimum Level of Education Required -Bachelors Degree Preferred Level of Education - Veeva Certifications Area of Specialization - Computing, Information Technology, Veeva Vault/Vault Quality Suite/ QMS Previous Experience Required:- 4+ year of Veeva Vault Quality experience and particularly desirable is QMS experience Ideally a Veeva Vault QMS implementation project completed in a configuration specialist type capacity and ideally with agile experience At GSK we value diversity (Gender, LGBTQ +, PwD etc.) and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution. *LI-GSK GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. 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We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our career site.