Location: Tokyo, Japan In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Thales Japan has been present in Japan for more than 40 years and has been responsible for expanding our business as well as supporting the local users. Thales objectives are to be an active and recognised partner for the development of infrastructure in Japan and to cooperate with Japanese companies in the export market for defence, transportation, aerospace, space and security. The Field Engineer is part of a Bids Project Operations team that supports defense projects in Japan. Responsibilities: Act as the point of contact for Engineering queries related to Thales products, taking ownership of customer related issues affecting in-service products and systems, and providing technical expertise and assistance as required Provide technical support onsite or via emails/calls, conduct troubleshooting, fault investigation and preparing incident reports in relation to product issues Active participation in technical meetings at the customer site, and act as the middle person between customer and the Business Line (BL)/Technical Specialists (mostly in Europe) to convey customer requirements or queries Conduct testing and/or support customer testing activities Responsible for document (technical reports, export control, procurement) preparation and/or reviews. May need to do translation of documents from English to Japanese and vice versa Contribute to knowledge sharing, management and capitalization Be involved in multiple projects simultaneously Requirements: Bachelor’s degree in Mechanical/Electrical Engineering (preferably circuit design and/or test)/ Manufacturing Engineering or related discipline, with a minimum 3 years of relevant experience Experience in manufacturing environment is an advantage Native proficiency in Japanese and business level/native proficiency (verbal and written) in English is necessary Able to do frequent travel within Japan or overseas (duration of 1-2 weeks) Strong negotiation skills, problem-solving skills and able to present to various Engineering teams Keen to take on challenges and see them through till completion Team player, autonomous, strong organization skills, self-motivated Due to project requirements, Japanese citizenship is mandatory At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now! Interested in a CAREER IN THE RAIL transportation sector? To see our jobs in the railway market, please visit our dedicated site here