09.07.2023
Client Consulting Manager
Visa
Sydney, AUSTRALIA, Australia
ExcelPowerPointAssociates degree
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Visa Consulting Analytics (VCA) is known for its multi-disciplinary teams, payments expertise and its unique VisaNet data-driven insights. We support Visa’s ecosystem of partners by advising them on payments strategy, proposition design, digital solutions and portfolio optimisation. Our clients include banks, retailers, fintechs, airlines and government agencies.The VCA Australia, NZ and South Pacific team sits within the Asia Pacific consulting practice and has offices in Sydney and Melbourne.The Manager role reflects the increasing demand for VCA services from our clients. Based in Sydney, the Manager will report to the Head of Strategy, VCA Australia, New Zealand and South Pacific and support projects across these markets.What a Client Consulting Manager does at Visa:You will work on consulting engagements for Visa’s clients in Australia, New Zealand and the South Pacific. Our multi-disciplinary teams provide advice, problem solving skills, data insights and specialist expertise to drive growth and profitability in our clients’ payments businesses.Typical engagements include:Payments strategy, including loyalty, crypto, real-time paymentsProposition design and launchDigital solutionsPortfolio optimisation andData analytics,You will be responsible for significant components of client engagements and the end-to-end delivery of client engagements. Typically, this will involve the Manager interacting with the client team, gathering and managing project inputs, analysing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. The full range of responsibilities are detailed below.Responsibilities:Prepare project materials including interview guides, data requirements, concepts, frameworksUndertake client interviewing, collecting and analysing inputs such as client information, data, processes, policies, competitive and environmental informationManage junior team member such as Associates, Analysts and InternsCreate, develop and maintain Excel modelsPrepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and outcomes / deliverablesEnsure project engagements remain on track, utilising governance frameworks and mitigating / resolving complex problems that emerge during engagementsIdentify solutions and recommendations that address client objectives and result in performance improvementCreate and present compelling PowerPoint presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadlyThis is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
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