Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally. Job Responsibilities : Senior application specialist for enterprise applications such as ServiceNow and Coupa Job Description To maintain and manage ServiceNow and Coupa enterprise applications within Razer across all regions. To manage integration of ServiceNow with other enterprise applications (e.g. Azure AD, SAP, On-Prem Active Directory) To handle Change Requests, such as developing of custom forms, updating workflows, etc. Engage with business users for requirements gathering and transforms into ServiceNow system requirements Facilitates End-to-End development with complex workflows and end-user testing Documents business requirements and systems specifications Managing the SLAs and deliverables for multiple projects Perform regular ServiceNow account review for security and compliance Administer platform release/version upgrades, including scheduling, cloning and migration of data from instances with ServiceNow Conduct end-user trainings to ensure proper usage of application Pre-Requisites : Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. Minimum of 5 years of working experience in ServiceNow configuration and development. Excellent in Web Development skills e.g., HTML, Angularjs, CSS. Prior working experience with ServiceNow ITSM. Prior working experience in customizing widgets for Service Portal. Prior knowledge of ITIL process will be an added advantage. Experience in integrating multiple tools as per requirement in SOAP/REST and should be capable enough to write script in Object Oriented Programming Concepts(OOPS) Experience in Power Shell Scripting. Strong analytical and planning skills Ability to multitask effectively in a fast-paced environment Strong interpersonal skills, results oriented and ability to work independently and effectively in a global team environment Excellent communication skills and customer-centric attitude Experience handling time-sensitive, pressure-intensive customer issues Are you game? At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience. Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers. The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights. Razer is proud to be certified as a Great Place to Work® in both United States and Singapore. This is a testament to our commitment to make your quest at Razer a rewarding one