Please submit your resume in English.
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The International Sales Development Representative will act as pre-sales support and is responsible for reaching out to prospects, qualifying them and passing interested prospects to the sales teams. This position must research potential customers, connect with and educate prospects on our product offerings, and qualify the leads before passing them to the direct sales teams. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in Salesforce.com.
Responsibilities:

Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
Develop and execute on a strong prospecting plan of attack, including email and call scripts
Gauge the interest of prospects to qualify them as potential customers
Follow up all IQL (Information qualified leads) by contacting them and getting them interested in a KnowBe4 demo and identify key contacts for the sales team to follow up
Pass the leads to the Enterprise or SMB sales team depending on the size of the company
Provide in depth information to the ENT and SMB reps to enable the most qualified and productive demos
Map global customer accounts identifying key contacts in each region
Collaborate with sales and marketing team members on strategic sales approach
Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com

MinimumRequirements:

Previous SDR experience
Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
Experience with Gmail and Google Docs
Experience with MS Office
Excellent verbal and written communications
Fluent in German
Good computer skills
Friendly phone voice
“Pleasantly persistent” as it can take multiple tries to reach a prospect
Ability to leave a message and sound interested
Must be highly organized and results-oriented