Employment Type Permanent Closing Date 18 Jan 2024 11:59pm Job Title Customer Service Sales Consultant QLD - Northern Regional Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Job Description Telstra is hiring! We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. Locations: we are currently hiring across – BILOELA EMERALD GLADSTONE MACKAY MORANBAH MOUNT ISA MOUNT PLEASANT ROCKHAPMTON WHITSUNDAYS YEPPOON Store hours vary – search your store What we offer our team members: Whether it’s rewarding career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra because we support the things that matter most. Take a look at all that’s on offer and how you can shape your benefits, your way. Below is a snapshot of just some of the cool things we offer. Benefits, your way: Performance-related commission, with your first 2 months guaranteed, while you’re getting up and running 30% off Telstra services Continuous training from management, to keep enhancing your skills and helping you grow Telstra mobile and SIM card Exclusive discounts and offers across 240 brands and partners 16 weeks paid parental leave for primary and secondary carers What you’ll do A Telstra Retail Consultant thrives on making sure our customers connect faster, better smarter. Every day is an opportunity to showcase your customer service skills. To make sure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and devices. Your knowledge, progressive sales approach and consultative service will empower you to support and solution for both our new and existing Telstra customers. If you’d like to know a little more, meet some of the team: Retail Opportunities at Telstra About you We are actively searching for exceptional individuals to express their interest in joining the team. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with the following attributes and skills: The ability to easily build a connection with a variety of new and existing customers An appetite to quickly develop customised solutions for customers A drive to reach (and exceed!) sales targets and KPIs The desire to learn and grow within the role (and beyond!) A positive and resilient approach to customer service within a dynamic environment What’s next? After you’ve submitted your expression of interest, the next step is a video assessment supported by our partner, Hire Vue. Please keep an eye out for the email to move your application along swiftly. When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.   We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most. We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox. *****@******.telstra.com. In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore. Explore our teams ********