Senior Database Engineer Behind every great on-line eCommerce site and technology service is an equally great database.  These databases provide mission critical data processing services and it takes highly skilled DBA’s to build and maintain these systems.  To meet the challenges of our fast growing business products and services lines, we need to grow our DBA team.  We’re looking for exceptional DBA’s who are interested in using the latest database technologies to deliver industry leading systems, with results that go directly to the bottom line.                                                                                                                                                              Thomson Reuters (TR) is the world’s largest international multimedia company.  With approximately 50,000 employees, TR has more than 300 offices in 93 countries.  The technology organization within TR is a centralized unit providing shared software and services to TR business units across the globe.  We are looking to add a Senior Database Engineer to our SQL Support database team.  This global team interacts directly with key technical groups, collaborating to implement change and provide support for major databases systems that deliver data to the critical, revenue generating applications that drive the TR business.  These systems rely upon MS SQL and Sybase database software running on versions of Windows operating systems. About the role: Technology (70%) Database Support Provide primary support for critical, complex production MS SQL databases Troubleshoot, investigate and drive resolution of incidents Work closely with internal technical teams during incident resolution and root cause analysis Coordinate interaction with vendors, creating service requests and escalating as needed to ensure timely resolution Provide problem management and resolution for repeat issues Make recommendations and contribute to the design and development of long-term solutions Respond to inquiries from business partners related to performance, application errors, storage capacity, etc. Review and execute medium to low risk changes including DDL, database configuration changes, patching, and well defined, well documented upgrades Participate in new system builds;  create databases, schemas and deploy standard jobs and monitoring Through review and solid handoffs, ensure system supportability prior to production utilization Adhere to documented change and incident management policies Use established Shared Services support processes and tools to document and track problem resolution Develop technical documentation for use in future incident resolution Provide support outside of normal office hours only on rare occasions (emergency and infrequent pre-planned occurrences) Ongoing Education and Training Learn and stay current on the features and functionality of MS SQL databases, focusing on technology to improve performance, availability, reliability, stability and work efficiencies. Learn and stay current on standard database solutions designed by the Systems Engineering Database group. Leadership and Communication (15%) Translate highly technical solutions/problems into clear language useful to audiences at varying technical levels Prepare high quality technical documentation, present it clearly to interested parties Communicate in a professional manner when interacting across staff levels and internal/external customers Mentor and coach database engineers Research and develop team leadership skills. Management and Administration (5%) Contribute to and influence a variety of work streams concurrently Set individual goals that are consistent with business goals Participate in initiatives to define, measure, and report on database quality and stability Business Acumen and Strategy (10%) Has broad knowledge of Thomson Reuters product lines and supported technologies Proactively generates relevant ideas for new and improved operations or use of technology Understands the impact of new projects and technical impacts to supported systems Collaborates with peers, Design Engineering DBAs and managers to determine system strategy and how best to implement and support it About you: Bachelor's Degree — Computer Science, technical or engineering degree preferred 5+ years experience providing 24x7 support for MS SQL 2005/2008/2012/2014/2016 on windows (2008/2012/2016 preferred) Strong quantitative, analytical, communication and verbal skills with a strong customer service focus Ability to problem solve in high pressure situations Ability to work as part of a team, as well as independently toward assigned goals Preferable 2+ years experience with  batch scripting Preferable 2+ years in a development or support organization supporting large applications What’s in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Learning Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. Social Impact: Nine employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. #LI-SB3 En Thomson Reuters creemos que lo que hacemos importa. Nos apasiona nuestro trabajo , inspirados por el impacto que tiene en nuestro negocio y en nuestros clientes. Como equipo , creemos en ganar como uno solo; colaborando para alcanzar objetivos compartidos y desarrollando experiencias desafiantes y significativas . Con más de 25.000 empleados en más de 100 paises , trabajamos con flexibilidad a través de las fronteras y realizamos innovaciones que ayudan a dar forma a las industrias de todo el mundo . Hacer que esto suceda es un proceso dinámico y en evolución; contamos con que cada empleado sea un catalizador para impulsar nuestro desempeño y el suyo propio. Como empresa global , confiamos en la diversidad cultural y pensamos en cumplir nuestros objetivos. Para asegurarnos que podemos hacerlo, buscamos talentos, empleados calificados en todas nuestras operaciones alrededor del mundo, independientemente de la raza , color , sexo, identidad y expresión de género , nacionalidad , religión , orientación sexual , discapacidad , edad , estado civil , y/o cualquier otra clasificación protegida según la ley aplicable. Thomson Reuters se enorgullece por ser un empleador con igualdad de oportunidades de empleo/acción, que ofrece un lugar de trabajo libre de drogas . También hacemos adaptaciones razonables para personas calificadas con discapacidades y para creencias religionas sinceras de acuerdo a la ley aplicableble. Protégete de ofertas de trabajo fraudulentas haz click aquí para más información. Podés encontrar más información sobre Thomson Reuters en thomsonreuters.com. Thomson Reuters proporciona a los profesionales la inteligencia , tecnologia y experiencia humana que necesitan para encontrar respuestas confiables . Permitimos que los profesionales de los mercados financieros y de riesgos , legales , fiscales , contables y de medios de comunicacion , tomen las decisiones más importantes , todo ello impulsado por la organizacion de noticas más confiable del mundo. Hear from one of our AI Experts, Shawn Malhotra, Thomson Reuters' Head of Engineering on the key components that go into innovating AI at Thomson Reuters.