Senior Account Director (Strategic Account Leader) is a grade 8.
This role is 100% remote and candidates must be based in Japan.


Responsibilities

Supports GitLab’sstrategic large prospects, Telco and or Digital Native customers.
Provide account leadership and direction in the pre- and post-sales process
Conduct sales activities including prospecting and developing opportunities in large/strategic accounts
Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources
Be the voice of the customer by contributing product ideas to ourpublic issue tracker
Generate qualified leads and develop new customers in conjunction with our strategic channel partners .
Expand knowledge of industry as well as the competitive posture of the company
Prepare activity and forecast reports
Contribute to root cause analysis on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
Assist sales management in conveying customer needs to product managers, and technical support staff
Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
Develop an account plan to sell to customers based on their business needs.
Collaborate with Marketing on marketing strategies.

Requirements

A true desire to see customers benefit from the investment they make with you
Able to provide high degree of account management and control
Work under minimal supervision on complex projects
Experience selling into large organizations
Ability to leverage established relationships and proven sales techniques for success
Excellent negotiation, presentation and closing skills
Preferred experience with Git, Software Development Tools, Application Lifecycle Management
You share ourvalues, and work in accordance with those values.
Ability to use GitLab
Ability to travel if needed and comply with thecompany’s travel policy



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The confidence gap exists. The above list is intended to show the kinds of experience and qualities we're looking for. If you're reading this, do not match all of the requirements, and are hesitant to apply, we encourage you to make an application despite your hesitations.