JOB REQUIREMENTS IT Professional Certified. Able to travel outside RSA borders. Valid Code 8 Drivers License. Minimum Experience: 3-5 years with installations in the Mining industry / heavy machinery In-depth troubleshooting of Windows OS, Windows Server, Linux, SQL, MySQL, SMTP, POP/IMAP, VPN, or other company proprietary software. Key Tasks: Coordinate with Engineering and Maintenance teams to ensure that tasks are completed, while adhering to quality control measures Support clients by conducting regular meetings with maintenance teams, troubleshooting, and providing solutions with the input of the client and Support Service Team. Responsible for supporting, troubleshooting, and providing training to customers. Maintain comprehensive knowledge of Weir Motion Metrics products. Plan and conduct product installations, commissioning of new equipment and maintenance. Maintain excellent quality of all installation and service activities on the customer site. Carry out equipment inspections and provide the required feedback / reports to customers and internal stakeholders. Act as Weir Motion Metrics ambassador on the customer site. Adhere to the Safety, Health, and Environmental Policies. Always adhere to Duty of Care policy. Minimum Skills/Abilities Problem solve and propose solutions to faults / technical matters that may arise. Availability and willingness to travel frequently, including extended stays in mining locations. Proficiency in MS Office Good oral and written communication in English. Technically sound, including ability to deliver product training. Responds promptly to customer needs and is customer focused. Safety conscious. Able to manage tasks and time responsibly, meets deadlines. We are Weir. And the growing world depends on us. It depends on us constantly reinventing. Quickly adapting. Continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each and every one of us doing the best work of our lives. It’s a big challenge – but it’s exciting. And it’s one we can’t wait to be part of. Thank you for your interest in joining us.