Job Description: Greet and welcome visitors, clients, and customers in a friendly and professional manner.Answer and direct incoming calls promptly and courteously.Manage front desk operations including scheduling appointments and maintaining calendars.Handle incoming and outgoing correspondence, including mail and emails.Maintain tidy and organized reception area.Assist with basic administrative tasks such as filing, photocopying, and data entry.Provide information to visitors about the organization’s services and facilities.Monitor and manage visitor access and maintain security awareness.Support other administrative staff as needed.Qualifications: Excellent verbal and written communication skills.Strong customer service orientation.Ability to multitask and prioritize tasks effectively.Attention to detail and accuracy in handling information.Proficiency in using office software (e.g., Microsoft Office Suite).Professional and presentable appearance.Ability to work independently and as part of a team.Previous experience in a receptionist or customer service role preferred.High school diploma or equivalent required; additional education in office administration a plus.