Collect, review, and organize client documents required for immigration applications.
Ensure all documentation is complete, accurate, and submitted in a timely manner.
Maintain an organized and up-to-date filing system for all client records.
Serve as the primary point of contact for clients, addressing inquiries and concerns professionally and promptly.
Provide clients with regular updates on the status of their immigration applications.
Handle client communications via phone, email, and in-person meetings.
Schedule and conduct client meetings to discuss their immigration needs and document requirements.
Assist clients in filling out application forms and gathering necessary supporting documents.
Provide clear and accurate information about immigration processes, timelines, and requirements.
Monitor the progress of client applications and communicate any changes or updates to the clients.
Liaise with relevant authorities and institutions to track application statuses and expedite processes when necessary.
Prepare and deliver regular status reports to clients and management.
Assist with general office duties, including filing, data entry, and maintaining office supplies.
Support other team members with administrative tasks as needed.
Participate in team meetings and training sessions to stay updated on immigration policies and procedures