Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.· Must know how to close their own calls.· Good communication skills in English . Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.· Ability to handle customers issues and provide accurate resolution.· Should be flexible working in night shifts.Salary -Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.Immediate joining preferable. No Freshers are Welcome.Perks Benefits :Fixed Salary on 1st of every month In Salary Account· 24 leaves in a year+comp offs+Birthday leaves· Very Attractive Incentives· No Extension of Shift Timings· Friendly Working EnvironmentShare this with your colleagues and friends who could be interested in the same.NOTE: This is a direct company post. We do not charge recruitment fees. FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWEDContact HR @ Paromita 03365246525/9038208238