09.07.2023
Sr. Analyst, Customer Sucess
U025 Kraft Foods Group Brands LLC Company
United States of America, Chicago, IL
Microsoft OfficeExcel
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About Us The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands. No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious! Our Culture of Ownership, Meritocracy Collaboration We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day. As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress. Job Description Role Focuses on data analysis and report development that identifies and actions inefficiencies, works with and leads cross functional teams to manage cost while delivering service, and manages system executed programs. Primary Responsibilities Link across multiple functions (Customer Supply Chain, Sales Operations Planning, Customer Service, Logistics, Sales, Customers, IT) to support continuous improvement Integrate customer provided data streams Provide KPI reporting and improvements Implement Allocations and Substitutions Sustain pricing and efficiency programs through data mining and result visualization Deliver information for Supply Chain policy reviews for correct execution and cost savings opportunities Assist management of pricing announcements through communication of results Collaborate with BU Sales on programs needing system insight to reduce impact on customer processes Prepare standardized and ad hoc reports to support business Qualifications BS in Finance, Business, Supply Chain, Operations, Engineering or related field Tableau knowledge/experience highly preferred SAP knowledge/experience preferred Microsoft Excel Expert required Efficiency and knowledge of other MS Office applications required Negotiation skills, strong attention to detail, presentation skills, communication skills, strong data analysis, financial acumen interpretation skills, collaboration, interpersonal skills Abilities: Decision Making Business Acumen Communication Adaptability Building Partnerships Continuous Improvement Location(s) Chicago/Aon Center Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact *****@******.com for assistance. INCLUSION MATTERS TO US Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities. Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.
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