Support in process optimization (such as and not limited to backorders analysis, delivery forecast, etc.)Reporting and active analysis of Monthly PrognosisAssist Key Account Managers in planning and processing customer ordersFollow up with customer planned ordersManagement of customer queries on logistic and supply chain activitiesAssisting customers on EDI usage and reportingFull support and assistance to internal and external stakeholdersAny additional tasks which may be assigned in your line of dutyFluent in written and spoken English. Knowledge of French will be an additional advantage