Job Description Manufacturing Process FSQ Supervisor Objective Ensure the quality and food safety of the manufactured products by establishing controls and verifications of the parameters established in all process operations with the objective of delivering the product for sale completely and on time. Key Accountabilities Ensure resources needed for the FSQ Systems and processes implementation. Stablish FSQ department structure, people functions and responsibilities. Follow up people engagement, performance, and development. Implement and monitor preventive FSQ controls and verifications plan in the factory. Ensure its updating and training of the personnel involved. Food safety team member Manage and implement KHMS Standards: Laboratory Management, Cleaning and Sanitation / Golden Rules 28 /Supervise cleaning suppliers (cleaning service and technical service) Promote the strengthening of the culture of quality and safety in the manufacturing plant. Coordinate RCA of product retained events due to non-compliance of standards. Execute and follow up action plans. Measure effectiveness of the action plans. Knowledge Experience Required Industrial Eng or Food Eng Bachelor degree. 2-year experience in managing manufacturing process FSQ Systems (FSSC 22000 experience desirable). English (intermediate). Advanced HACCP and Cleaning. knowledge/experience (2 years). RCA Knowledge (Black Belt certification desirable). Location(s) San Jose, Costa Rica Plant Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. ABOUT US Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food. WHY US We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz. INCLUSION MATTERS TO US Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities. Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.