Role Profile This is a unique opportunity for a Sales Support Executive to join the Market Data team of The London Stock Exchange Group at a time of growth and development. Innovation sits at the heart of LSEG and we must continuously evolve to meet the ambitious plans for the future. The successful candidate will work closely with, and report to the Head of Market Data and plays a pivotal role in supporting business development activities in all aspects of sales and licensing. The role of the Market Data Sales Support Executive is to handle all post sales procedures for the LSE Market Data team. This is a client-facing role and includes, but is not limited to, order fulfilment, billing processing, cancellations and changes, client support and data management. The support executive will be responsible for all sales administrative duties and assisting the sales and account managers in gaining and keeping customers. Key Responsibilities - Processing of all the sales transactions for the Team and supporting all post-trade activities including KYC checks and document execution - Lead day-to-day operation of the Market Data Licensing Portal and Data Shop Admin functions – including campaign creation, validity checks, data uploads and opportunity amendments tracking through to completed orders - Working closely with the Billing and Credit Control departments to ensure customers are invoiced accurately and in a timely manner - Lead on external invoicing accuracy and respond to queries from all clients and finance teams - Resolves complex customer requests or complaints, along with day to day query management in a timely manner. - Produce monthly sales and management reports to Finance Teams for reconciliation and analysis - Organisation of commercial fee updates in software applications when required, typically on an annual basis and on occasion ad hoc for new product launches working closely with Product and Policy Managers in the Team - Data Steward responsibilities and Data Management – formulating management techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data - Management of the European Commission (EC) Commitment Requirements, ensuring accuracy and timeliness of information each month Candidate Profile / Key Skills - Good understanding of sales lifecycle - Strong relationship management and interpersonal skills - Self-starter with a commitment to excellence and a positive approach - Confident attitude and willingness to learn - Analytical skills, attention to detail, and ability to prioritise effectively - Positive outlook and team player - Advanced Excel skills an advantage - Salesforce knowledge an advantage LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume/CV LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Hear from people working across LSEG about their experience in a variety of areas. From technical innovations and use of data to volunteering and inclusion. Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.