Italicized Statements apply to Individual Contributors. Accountable for the successful execution of multiple technology projects and teams, including support and maintenance releases, minor functional releases, and major products - with specific emphasis on Back Office and Entitlement Software Engineering principles and leading, overseeing supplier and internal resources to deliver required business outcomes. Removes roadblocks to execution. Contributes to and helps shape the technology strategies and drives execution. Primary influence is outside own team. Makes global resourcing recommendations and/or decisions, including engagement of third party suppliers, movement of projects to low-cost centers or acquisition of strategic technologies. Establishes Service Level Agreements to ensure delivery of great service to our customers. Ensures adequate support and staffing levels are maintained for both internal and third party efforts. . Manages development activities or technologies within their area of responsibility and delivers upon the products, project, and/or segments of the global strategy, which have been specifically assigned. Accountable for targeted technology acquisitions as well as establishing strategic partnerships/supplier relationships. Forms part of the senior management team and is responsible for the effectiveness of projects. Leads and manages the day-to-day activities of their team including supporting career development of team (objective setting, performance management, talent management, etc.) Leads multiple teams that may cross multiple technology functional areas/ products/projects Serves as departmental escalation point for staff issues, HR initiatives, and requirements. Facilitates and optimizes a work culture that promotes the development and retention of high quality, technology staff. Drives a customer-aware culture for their team, ensuring close working relationships with Product, Project Management, Technical Operations etc Partners with other technical development areas to drive cross assignments and exchange of staff and encourages staff movement in line with business and/or career development needs. Responsible for recruitment activities and strategies for technology and contributes recruitment for other areas. Leader and role model for strategic direction and culture of the centre. Provides strategic direction to team and guidance and support to assist in removing major project impediments. Monitors major development projects, and ensures collaboration across major technology areas. Ensures aggressive and realistic project milestones are established that reflect realization of agreed business benefits within timeframe and budget. Accountable that technology design fits with existing product architecture and technology strategy. Evaluates entire portfolio of projects, ensuring resource supply and demand are balanced. Contributes to enterprise wide projects that address a broad range of systems challenges that require the highest level of technical expertise combined with a good understanding of the Company. Accountable for the entire development life cycle within their area of responsibility and the associated project management. Creates trust and credibility with stakeholders/user community and works with them to identify issues and risks that may impact the immediate organization. Creates an environment and workflow that ensures proactive identification of change to prevent problems, optimize processes, and balance risks and rewards. Responsible for significant client interaction for customer problem resolution or new business development Recommends solutions for issues and works with other peers to resolve. Escalates issues/recommended solutions that cross functions. Provides timely status updates for areas of team responsibilities often across multiple projects and function. Most likely provides information for consumption at the senior leader level. Adept at all aspects of technical communications, including using presentations technologies (e.g. WebEx, PowerPoint) and software demonstrations. Encourages two-way communication with staff, peers, business partners, and customers. Responsible for creation of communication plan for their own teams and recommends plans for broader departmental communication. Communicates across virtual teams and a globally diverse environment. Provides effective dissemination of management information, leadership, and general communications to staff, tailoring as needed for individual areas. Ensures compliance requirements and other governance measures are met. Reviews service levels/working practices/policies are in line with changing demands from customers. En Thomson Reuters creemos que lo que hacemos importa. 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