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Delivery Manager
IND002 Thomson Reuters International Services Private Limited
India, IND-BLR-Salarpuria Sattva Knowledge Court
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Lead a high performing cross-functional software engineering team that provides enterprise software services, APIs, and Generative AI solutions to numerous products across the organization. The team consists of in-house and outsourced technologist that span the globe. You will be responsible for ensuring your team collaborates with product owners and other technology teams to deliver the portfolio at scale in an agile environment. About The Role Provide leadership and direction for a global technology team that designs and implements APIs, services, and Generative AI solutions used by dozens of Thomson Reuters applications. Collaborate with stakeholders including Product Owners, Product Engineering, and Project Management in defining project requirements, roadmaps, and resourcing needs. Partner with product engineering teams to deliver APIs, services, and Generative AI solutions for new and existing products. Drive continuous process improvement and evolution of best practices. Responsible for developing, monitoring, and analyzing key metrics. Effectively articulate complex problems, concepts, and solutions to technical and non-technical audiences. Create and drive implementation of departmental goals that support the company’s core values. Work with department management team, Architects, and technical leads to set the technical and architectural direction for the team. Ensure that design and approaches fit in with the larger architectural strategy and all technical standards are being followed. Partner with ISRM, Platform Engineering, and Service Management teams to deliver compliance with internal and external standards, expectations, and certifications. Ensure that critical project issues/roadblocks are communicated upward and that mitigation plans are successfully executed. Act as an escalation point for staff and partners. Provide coaching and mentoring to staff. Foster a continuous learning culture and a curiosity about emerging technologies. About You 8+ Years of experience in software development with 5+ years of experience in a leadership role. Experience with AWS, API and service development. Proven ability to set direction and inspire team members to successfully deliver on commitments. Proven track record of success driving projects and initiatives despite ambiguity. Strong customer service, problem-solving, organizational, and conflict management skills. Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaboration skills. Ability to communicate with technical and non-technical stakeholders. Proven ability to learn new technologies quickly. A management style that is collaborative and results oriented. Comfortable in a fast-paced environment and motivated by complex technical and business challenges. What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. #LI-LS4 ¿Quieres formar parte de un equipo que ayuda a reinventar la forma en que trabajan los profesionales del conocimiento? ¿Qué tal un equipo que trabaja todos los días para crear un futuro más transparente, justo e inclusivo? En Thomson Reuters, hemos estado haciendo precisamente eso durante casi 160 años. Nuestros productos y servicios líderes en la industria incluyen software y herramientas altamente especializados basados en información para profesionales legales, tributarios, contables y de cumplimiento, combinados con los servicios de noticias más globales del mundo: Reuters. Ayudamos a estos profesionales a hacer mejor su trabajo, dándoles más tiempo para centrarse en las cosas que más importan: asesorar, defender, negociar, gobernar e informar. Contamos con el talento de 26 000 empleados en más de 70 países, donde todos tienen la oportunidad de contribuir y crecer profesionalmente en entornos de trabajo flexibles que celebran la diversidad y la inclusión. En un momento en que la objetividad, la exactitud, la equidad y la transparencia están siendo atacadas, consideramos que es nuestro deber perseguirlas. ¿Suena emocionante? Únete a nosotros y ayude a dar forma a las industrias que hacen avanzar a la sociedad. Accesibilidad Como empresa global, confiamos en la diversidad de culturas y pensamientos para alcanzar nuestros objetivos. Para garantizar que podamos hacerlo, buscamos empleados talentosos y calificados en todas nuestras operaciones en todo el mundo, independientemente de su raza, color, sexo/género, incluido el embarazo, la identidad y expresión de género, el origen nacional, religión, orientación sexual, discapacidad, edad, estado civil, estado de ciudadano, estado de veterano o cualquier otra clasificación protegida según la ley aplicable. Thomson Reuters se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa y ofrece un lugar de trabajo libre de drogas. También hacemos adaptaciones razonables para personas calificadas con discapacidades y para creencias religiosas sinceras de acuerdo con la ley aplicable. Protégete de ofertas de trabajo fraudulentas haz click aquí para más información. Podés encontrar más información sobre Thomson Reuters en thomsonreuters.com. Thomson Reuters proporciona a los profesionales la inteligencia , tecnologia y experiencia humana que necesitan para encontrar respuestas confiables . Permitimos que los profesionales de los mercados financieros y de riesgos , legales , fiscales , contables y de medios de comunicacion , tomen las decisiones más importantes , todo ello impulsado por la organizacion de noticas más confiable del mundo. Hear from one of our AI Experts, Shawn Malhotra, Thomson Reuters' Head of Engineering on the key components that go into innovating AI at Thomson Reuters.
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