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The Quote Desk Representative will be responsible for providing accurate quotes for the correct products in a timely manner. Additionally, the ideal candidate will be responsible for liaising with sales and Channel Partners to ensure a smooth quoting process that results in increased closed won new business and expansion opportunities to increase customer acquisition and expand customer share of wallet.
Responsibilities:

Manage incoming requests for quotes from sales to provide accurate quotes to Channel Partners
Create and send appropriate quotes to Partners on each opportunity
Provide excellent customer service to sales and Partners
Partner with the Deal Desk to review discounts, free months, payment terms, etc. and ensure multi-currency guidelines are met
Update partner quotes at request of sales
Liaise with partners as needed to align sales with the partner
Update quotes with pricing updates or as needed
Log and monitor your Statistic on a daily basis
Execute post sale admin and order routing forms as needed

Qualifications:

Associate’s Degree or equivalent work experience and education preferred
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Experience with Salesforce or other CRM preferred
Understanding of working with Channel Partners a plus
Strong verbal and written communications
Excellent time management and organization skills
Superior customer service skills
Strong collaborative and team work skills
Ability to work with minimal supervision