Purpose of the Job: To manage and direct the operational function of the Branch. To ensure the provision of effective, sustainable and legally compliant healthcare solutions that is aligned to the Client’s requirements and adheres to Company Policy. Ensures that the branch is aligned to the Company business strategy and values. To maintain and grow the Charisma data base by orientation and induction of all new assignee applicants, ensure the quality and on-going performance of the Charisma Assignees by identifying training needs and the monitoring and managing of their performance at the clinical interface while ensuring that principles of the L.R.A are applied to all assignees during the course of their Charisma duties. In depth knowledge of the active workforce, ensuring regular and appropriate placements and playing an active role in assignee retention. Retain and grow the business and ensure that all service offerings are quality orientated and cost effective to both the Client and the Company Principle Duties and Responsibilities: - Ensure that employee practices are aligned to their respective KPA’s and policies and processes are enforced - Drive the business to ensure that monthly targeted billings are attained - Manage operations to ensure that costs are contained within in the budgeted figures - Proactively identify new potential Client segments in the Healthcare Industry - Understand key competitors and identify opportunities to grow and retain the business and increase market share - Develop and maintain sound relationships with the clients - Engaging with the Nurse Managers and Unit Managers, to identify opportunities, staffing requirements and to identify and assist with proactive solutions - Recruitment of Assignees - Registration, induction and orientation of assignees - On- going upskilling and clinical evaluations of assignees - Enforcing Charisma policy and procedure at the clinical interface - Ensuring and enforcing that the Charisma assignees adhere to the policy and procedure of the clients to which they are allocated. - Monitoring and managing the conduct and performance of the Charisma assignees at the clinical interface - Attending various appropriate meetings at the clinical interface - Assisting with the maintenance and integrity of the data base - Record keeping, compiling or reports, monitoring trends and statistics. - On- going personal development ensuring that knowledge and skills is current to the clinical environment Personal Attributes: - Excellent Interpersonal and interactive skills - Ability to function independently and interdependently - Sound administrative skills - Excellent planning and organizational skills - Excellent time management skills and flexibility - Excellent written and verbal communication skills - Knowledge and insight into performance management and the disciplinary process - Knowledge and insight into B.C.E.A - Excellent clinical skills and a sound body of knowledge Minimum Requirements: - Registered Nurse with current SANC registration - Minimum of 3 years post graduate experience - A minimum of 2 years Private Hospital work experience - Code 8 Drivers licence and own reliable transport essential - Intermediate computer skills, including all Microsoft Office programs (Word, Excel, Email)