The Desktop Administrator role is to provide 1st line technical support for all the staff in the business. This entails diagnosing, repairing, and maintaining all hardware to ensure optimal workstation performance. The person is the first point of contact for end users who will troubleshoot problem areas, in person in a timeframe where appropriate and provide effective end-user assistance where required.Setup/Configure/Maintain/Administer desktop computers and peripherals.Harden Windows Operating Systems based on NIST CIS Guidelines.Install Desktop Software and Applications and test functionality. · Provide 1st Support for various software packages.System Patching (Windows Updates, Adobe Updates, Java Updates).RJ45 Cable Patching.Physical Workstation and peripheral relocations.Performs general preventative maintenance tasks on computers, laptops, printers.Hardware Repairs and Upgrades.To organize and maintain various IT Files and hardware/software inventory.To administer the creation, operation, modification and deletion of usernames and password of employees on various systems.Training and educating staff on IT related topics such as Security Awareness and IT Security Policies.Other duties as required by your manager.