Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize and understand the ever-changing landscape of digital marketing and technology.To help with this, we’re looking for an outstanding Delivery Manager / Technical Program Manager – a digital producer with a passion for using collaboration, the creative process and emerging technologies to produce world-class interactive experiences for our clients. You’ll help create dynamic digital experiences and integrated campaigns for Fortune 500 clients. Our project work includes experience design and development, digital and social media campaigns, digital partnership activations and promotions, eCommerce and CMS implementations, CRM programs and branded content. As a Delivery Manager / Technical Program Manager , you will not only help develop and execute the plans that allow our teams to create exciting work, but will also supervise a team of project managers and oversee large programs of work. To succeed, you will need to be a creative advocate, strive to be proactive, have a passion for technology, maintain a deep project management toolkit and exercise excellent communication skills. Sound like you? Read on.What you’ll do - As a Delivery Manager / Technical Program Manager on the Project Management team, you will:Guide large teams in process development, financial management (at a program level) and scoping of workDefine and adjust processes to meet project/business needs and look for ways to improve processes while coaching teams to do the sameOversee annual account planning in regards to holistic team structure and scoping processCollaborate with senior management and cross-functional leads on complex projects and strategic assignmentsLead client discussions on project plans to ensure client understands project flow and due dates needed in order to meet end goalsParticipate in new business RFI or RFP requests when necessaryContribute to capability model definition and managementDemonstrate strong written and oral presentation skillsDevelop and articulate compelling decks and lead trainingsManage multiple direct reports and set career and capability goals with themEnforce team compliance to high company standards and professionalismParticipate in team and cross-capability recruiting, interviewing and staffingAttend training seminars and continuing education as offeredDay-to-day, your role includes: Keeping clients and internal teams moving in the same directionProblem-solving program and project issues; assisting teams in resolution and successfully leading large teams to develop risk mitigation plansActively seeking out ways to improve team and client communication and developing processes that lead to more effective collaborationDemonstrating the ability to deliver constructive feedback while outlining and facilitating development plans where neededExperiencing something new every day