About the team
Dialpad’s Sales Development Representative will contribute to our Sales team by acquiring new customers, uncovering market opportunities and getting the market talking about Dialpad! In this role, you’ll combine prospecting, lead qualification and industry research to create qualified sales opportunities for your Account Executives.
Dialpad’s Sales Development Representative team develops relationships with prospects; becoming the initial point of contact by performing outreach through calls, emails and social media. This team works closely with Account Executives and has the opportunity for close mentorship and professional development.
Your Role
As a Sales Development Representative, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You’ll work closely with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also help create prospecting lists for target accounts and key decision makers and reach out to them using all communication channels (phone, email and social media). In addition, you’ll bring your confidence, motivation and love of winning to hone your craft and launch yourself into a successful sales career!
This hybrid position reports to our Sales Development Manager and is based in our Austin, TX Office.
What you’ll do [i,e., Responsibilities]

Learn to navigate through sales tools such as SFDC, ZoomInfo, Outreach, Sales Navigator and Dialpad
Adhere to team KPI metrics and prospecting standards
Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities
Research target accounts and key stakeholders in your territory

Skills you’ll bring [i,e., Qualifications]

1+ year experience working in a professional environment, preferably in an outbound capacity
Efficient, organized and detail-oriented
Highly motivated and committed to achieving success
Humility, integrity and coachability are a must. We take great pride in our work culture and people are our priority.


Dialpad Benefits and Perks
EQUITY, BALANCE, AND BELONGING
At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
CULTURE
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
COMPENSATION EQUITY
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.
BENEFITS, TIME-OFF WELLNESS
An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!
CONTINUING EDUCATION
Dialpad offers a yearly stipend for continued learning and education expenses.