09.07.2023
Sales Roles - UAE National
Informa Group Plc.
Dubai, Dubai, UAE
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Sales and Account ManagementIdentify, pitch and secure prospect exhibitors to participate in assigned events.Drive Sales performance in the relevant product assignments, ensuring individual achievement of set revenue targets in accordance with the sales planEnsure the sales focus and direction is maintained and/or readjusted where necessaryFielding incoming leads across assigned territoriesUtilize resources to tailor sales approach to build new relationships and enhance existing relationshipsBuild and maintain strong client relationships;Customer RetentionUnderstand client’s objectives and support them to achieve these through the event campaignMaintain regular contact with existing clients throughout the event cycleOn-site account management to achieve high exhibitor satisfaction levels and retentionNew BusinessIdentify new prospects through use of industry media, social media, online resources, industry networking and company CRMDeveloping new business and revenue streams, including sponsorship and other non-square metre revenue sourcesCRM and ReportingOverseeing the continual and accurate data capture of sales activities/calls and updating the CRM to ensure all opportunities and pipeline is up to dateCompletion of sales progress reporting (e.g. revenue vs target, activity reporting etc.)Monitor the debt reports and assist the finance team with revenue collectionEnsure up to date market intelligence is available for the Head of Sales and Marketing Manager to assist with exprom and visprom campaignsContinually monitor and research the market using online resources, gaining customer feedback, attending competitor events where appropriate, and industry networkingAwareness and understanding of floor plan optimisationEnsure consistent and effective communication with other internal stakeholders pertaining to assigned products including operations, marketing, finance to maximise client experience and product delivery.Perform any other duties commensurate with the grade and level of responsibility.Key Performance IndicatorsAchievement of sales revenue targets, campaign management, floor plan management within timelinesAchievement of KPI’s as set out by the Portfolio – phone time, f2f meetings, systemsExhibitor satisfaction levels including regular follow ups via emails and calls, onsite rebooking’s and retentionTimely accurate reporting of sales results, pipeline and activities
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