Job Description: Core Experience: Engineering degree with 10+ years of experience in Devops and application support At Least 3-4 years of people management experience Worked in the manufacturing industry and must have good understanding of, MES and Analytics systems. Prior hands-on experience in troubleshooting application and infrastructure issues in production IT A Bachelors degree in Electrical / Electronics / Instrumentation,. Control panel familiarity added advantage. Ideal candidate would be one who is willing to, learn new technologies in software automation, enjoys customer interaction and ready to take technical challenges. Should have good written oral communication skills exposure to CI/CD, Docker, Kubernetes, AWS or any other cloud environment Experience handling teams in 24x7 model in an onshore-offshore environment. Exposure to lTIL processes Strong oral and written communication skills to effectively engage, persuade, influence and articulate Controllers, PLC and SCADA, MES etc. systems issues and solutions to a variety of stakeholders. Exposure to ServiceNow will be an added advantage. Experience in building and monitoring the support team Experience in developing and implementing policies and procedures to ensure that the support team provides consistent and high-quality support to customers for Production IT solutions. Key Competencies: Handle application issues in production and ensure closure Strong Vendor management, customer management, and Support team management capability Perform RCA and problem management. Identify impact, prioritize, and troubleshoot technical issues Provide technical guidance and educate teams on CI/CD, Automation toolsets and processes. Design, build and manage robust CI/CD processes for deployments Establish benchmarks and report on KPIs, metrics, for teams' productivity and efficiency Experience in analysing repeated incidents and to provide permanent solutions Should be able to communicate directly with the Business users and resolve the issues Strong fundamental knowledge in domain areas. Strong communication skills Should be able to work in shifts and weekends Experience with PLC,SCADA, HMI, MES, GE, Rockwell and Honeywell industry Solutions stacks. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.