Have a very good understanding of the outlet’s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests********Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated********Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place********To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period********Perform any tasks related to billing according to restaurant standards and cashiering policies if required********To bid friendly farewell to guests and sincerely thank them for their visit.

Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks including assisting service procedures such as order taking, clearing of table or serving food if required********Ensure that grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care********Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest********Be able to converse well in English , in verbal and written format and present and recommend menus to the guest********Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests.

Qualification Required:

High School qualification or equivalent is preferred.

Experience as Hostess in a high-volume, fast pace restaurant level of service is preferred********Minimum 2 years’ experience working as Hostess in f&b environment********Ability to understand guest needs and to deliver superior customer service********Familiar with Table Management System procedures is preferred********Knowledge of service procedures and standards is preferred********Ability to understand the flow of service and handle multiple tasks effectively is preferred********Ability to handle telephone calls and written correspondence properly********Basic computer skills including MS Office********Ability to understand effective approaches of communication with different individuals********Able to communicate clearly with peers and superiors********Very good verbal and written communication skills in English.

Candidates must be located in the UAE. Applications are accepted via email. Please send your CV to *****@******.*** mentioning the position you are applying for.