03.04.2024
Credit Control Assistant (AR)
Jellyfish
Durban, KZN, South Africa
Associates degree
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MissionResponsible for the management of Jellyfish’s incoming transactions, and forge strong relationships with customers. The primary focus is credit control, you will ensure that all customer billing for Jellyfish clients is paid on time and forecasted accurately.A highly organised Credit Control Assistant (O2C) you will be responsible for delivering a first class collections service to Jellyfish clients, coordinating and assisting with the development of the billing function and ensuring best practice.To succeed as an Credit Control Assistant (O2C), you should have excellent communication skills, good time management skills, great eye for attention to detail, able to perform to deadlines, and a good level of accounting understanding.Responsibilities:Support with the design, development and implementation of the collections objectives for Jellyfish.Assist with streamlining to ensure effective and efficient collections processes across Jellyfish.Review/validate SAGE X3 billing for Jellyfish legal entities/region or clients/products to ensure accuracy and in line with client expectations.Where required process sales invoices for assigned legal entities/region or clients/productsDemonstrate awareness of billing rules and be prepared to support billing executives/associates.Take responsibility for own and team’s compliance with billing rules and Jellyfish policies to ensure billing includes correct components (e.g., milestones, % completion/ of media spend).Ensure all invoices are validated by Finance, Revenue Ops and Client Management for compliance and accuracy.You will work with the AR Manager (O2C), Credit Control Manager (O2C) and the wider AR team to ensure that the business delivers agreed KPIs.Ensure you support with any disputes resolution as directed by the Credit Controller or wider AR/Finance team.Support with AR email Inbox or ServiceNow tickets and deal with customer/internal queries.Support with any ad-hoc reporting/analysis AR reporting, month end close or balance sheet reconciliations.Support with AR transformation initiatives to standardise, simplify and automate processes.
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