Employment Type Permanent Closing Date 30 Oct 2023 11:59pm Job Title Security Technologist Specialist Job Summary As a Security Engineering - Engineer, you thrive on collaborating with your team to design and deliver superior security and network experiences for our customers. You apply broad knowledge in the Information, Engineering and Cyber Security Domains to help shape the security controls required within solution designs (both people, process and technical) and support your team to identify, communicate and help treat corresponding security risks. Your continuous learning and improvement mindset and collaboration skills are critical to success in this role, as you continue to deepen your knowledge and expertise in the Information, Engineering and Cyber Security domains – including security technologies, cloud and corporate networks. Job Description Our Networks IT team We believe it is people who give purpose to our technology. So we're committed to staying close to our customers and providing them the best experience, and delivering the best tech on the best network. Because our purpose is to build a connected future so everyone can thrive. And, for you, that means incredible opportunities to be challenged, to innovate, and grow your career. We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you! The Role As a Security Technologist Specialist, you thrive on collaborating with your team to design and deliver superior security and network experiences for our customers. You apply broad knowledge in the Information, Engineering and Cyber Security Domains to help shape the security controls required within solution designs (both people, process and technical) and support your team to identify, communicate and help treat corresponding security risks.      We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you!       A core function of your role will be providing Level 3 operational support for Internal business security networks including related technologies, IP Security, Firewalls and diverse IP networks. This role has a requirement for complex routing, switching, load balancing and a focus/specialisation on IP Security and IP Firewalls (Cisco/Juniper/F5/Check Point/PaloAlto).      Key Responsibilities  Solve problems requiring analytical thinking and apply specialised technical practices and techniques  Where appropriate, act as a leading subject matter expert in the architecture of a complex customer/customers communications network/s  Through teamwork with relevant groups, both internal and external  Promote teamwork, communication and information sharing, documentation, and reporting  Contribute to the ongoing maintenance of the platforms managed within the group by actively following up any network or performance issues that may arise  Improve procedures within the platforms managed by the Network Security Operations group.  Perform ITIL problem management techniques to detect and remove underlying causes of customer impacting issues  Accurately record/update incident/problem management systems on network alerts, faults and assigned tickets  Conduct network changes for the integration of new network products, services, features, technologies, and processes whistling ensuring a minimal amount of disruption to customer services  Provide escalation support for complex network and customer faults both during and after business hours  Participate in an after-hours rostered recall 24x7 or planned works as required      Key experience and expertise you would bring to the role would include:    Previous proven hands-on operational experience on networking and firewalls – 2+ years  Certification in Palo Alto, Juniper, Cisco technologies highly desirable  Strong troubleshooting and performance tuning skills (TCP/IP, Load balancing, Firewalling etc)  The ability to coach others with your in-depth technical knowledge to drive a high-profile team to exceed in a multi-disciplined networking environment  A positive attitude towards feedback and continual improvement with Operational and Engineering  Experience in business intelligence using analytic tools such as Tableau, Splunk etc.  Experience in network automation using Python, Puppet, Javascript, Ansible, Powershell and would be highly advantageous to the position  Our perks benefits: Flexible working. Wherever you live, choose where, when, and how you work so you can be at your best.    16 weeks paid parental leave for primary and secondary carers Professional development program An epic (free) Telstra mobile phone plan Laptop/Device allowance renewed every 2 years Purchased Annual Leave scheme Discounted Telstra products and services There when life happens. From Pandemic Leave to Compassionate Leave, we give you time to spend away from work when you need it most.   Pay for performance. We recognise outstanding contributions through our generous incentive programs If this opportunity sounds like a perfect fit for you, we'd encourage you to apply! ___________________________ We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate. To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive. We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most. We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox. *****@******.telstra.com. 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