Owns and manages the customer experience of small/mid-sized customers (Essential Services Customers). Has responsibility for the end to end customer experience in compliance with all company procedures. Manages the end to end shipment process in compliance with all company procedures. Looks after Essential Services customers. Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders. A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.