16.02.2024
Consulting - Human Capital - Organisation Transformation - Senior Consultant
Deloitte
Waterfall City, Johannesburg, South Africa
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Main Purpose of JobTo lead and/or delivery a service to a client on an engagement / project or part thereof through the promotion of our capabilities, which include the following:Identifying and embracing Deloitte’s purpose and values and putting these into practice in our professional life,Building relationships and communicating effectively in order to positively influence peers, stakeholders and clientsSeeing opportunities to challenge self; teams with others across businesses and borders, delivering and taking accountability for own and team resultsUnderstanding objectives for clients and Deloitte, aligning own work to objectives and sets personal prioritiesDeveloping self by actively seeking opportunities for growth, sharing knowledge and experiences with others, and acting as a strong brand ambassadorJob impactActively working towards solving critical problems faced by clients and making an impact that matters. Thriving in a dynamic culture of inclusion, collaboration and high performance. Being part of the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.Key Performance Areas:1. Strategic ImpactDelivers or supports the team manager in implementing the strategy of the Service Line / Business Area in relation to specific area of expertiseTracking of plans in engagements / projectsand ensuring effective project management and controlsActively identifies sales opportunities in broader marketLeads or contributes to preparation of proposals/tenders and/or presentations2. Client Impact: External / InternalForms appropriate judgements based on careful analysis to makes sound business decisions on engagements / projectsDevelops productive, credible and trusting relationships with key players and their teams during assignments / projectsBuilds a network of senior-level internal relationships across Deloitte to understand other business unit offerings and to market own areaEstablishes and maintains strong relationships with external business leaders across industries3. Operational EffectivenessCommunicates detail of SLA’s to teams and maintains high level monitoring of adherence by all partiesSupport engagement/project risk through supervision of completion of required documentation and processes, as well as risk to client confidentialitySupport leader in managing complex client engagementsMeets regularly with clients and teams to understand issues, anticipate needs and address theseConsistently drives improvement on deliverables through effective leadershipKeeps SL/BU leadership updated on status of all assignments4. Development/Growth of TeamMentors and develops team members and counselees on an ongoing basisEmpowers junior team members through appropriate delegation of workDemonstrates commitment to transformation agenda of the firmProvides consistent recognition and encouragement to teams and leads by example5. Budgets / ProfitabilitySupports project margins effectively through accurate revenue and profitability support on engagementsMonitors that time and expenses to engagements are recorded and submitted weekly6. Differentiators for the role:ChangeExperience in applying and adapting global change methodology and tools to large business transformations, spanning multiple phasesCan lead and develop teams, reviewing and guiding their delivery and building their change management skillsDevelops change management proposals independently, from scope and approach and commercial/ pricingExperience in applying change management to key Technology growth areas – eg Salesforce/ Coupa/ WorkDay or Cloud Service providers such as AWS/ GoogleRecognised as a thought leader/ contributor in the field of change management in and outside of HCScoping and planning of strategic change managements projects using Deloitte IP and methods to drive the clients’ change journeyDelivery of change management projects, including digital transformation and technology driven changeSupporting team members and guiding them through delivery on a client change journeyDigital AdoptionIs “literate” (able to explain) digital technologies such as AI, Internet of Things, Blockchain, Software as a Service (SAAS)Is able to simplify these concepts to create literacy in others- internally and at clientsExperience or understanding of the key elements of Digital Maturity AssessmentExperience in working in agile or devops environmentsExperience in a digital transformation projectExperience in applying change management to key Technology growth areas – eg Salesforce/ Coupa/ WorkDay or Cloud Service providers such as AWS/ GoogleOrganisation Design Functional SkillsScoping and Planning of OD Projects using Deloitte IP and methods to frame the design processDelivery of OD D3 Method Phases and management of the use of tools as appropriate. OrgVue/ AONAOD Lab and Workshop design and facilitation at advanced levelOD Business case development and transition planningHR Transformation and StrategyScoping and Planning of HRT projects using Deloitte IP and methods to frame the design processDelivery of HR Op Model and detailed design using OD method and HIHROM frameworkHRT lab and workshop design and facilitation at advanced levelHR Strategy alignment, business case development and transition planning for HRT projects
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