iKhokha is breaking into the informal market and opening a retail store in JHB CBD. We’re seeking an experienced Store Manager to join our iKTribe. If you have previous experience as a Store Manager and demonstrate an obvious passion for excellent customer service and store processes, then keep reading on.You will:As a Store Manager, it will be your responsibility to maintain the high organizational and operational standards of the iKhokha Store.You will manage the day to day activities at the store and the field marketers within your designated area.Deal breakers:Completed Matric.Informal market retail experience with a strong focus on growth.3+ years of experience in a similar role. Within Retail or Banking.Valid driver’s license /Own transportClear criminal and credit recordExperience within Informal-market banking branch, cellular retail, FMCG or Alcohol industries is advantageous.Experience in retail operations.Understanding of informal markets and in-branch retail dynamics.Strong commercial skills and business acumen, with the ability to execute against sales, marketing and customer service targets.Strong interpersonal and people management skills with proven ability to coach and energise direct reports in the branch environmentMS Office ProficiencyStrong communication skills with the ability to speak both English and isiZulu fluently.So what will you do?Responsible for managing the day to day running of the first iKhokha StoreDrive Sales, activation ratio’s, implement and manage in-branch marketing activities, create revenue-generating opportunities in line with iKhokha goals.People management: 3 branch staff (field Marketers in the area).Represent and uphold the iKhokha brand and culture within the iKhokha branchEvangelise iKhokha within the local communityResponsible for store PL’sSales and Customer serviceInterview, recruit, and train new staffImplement Performance management processes to ensure that new staff thrive and targets are metFirst level HR and IR skillsResponsible for in-store stock managementMonthly stock takes and cycle countingMaintain asset register of instore equipmentMaintain asset register of all branding materialsReport back to internal stakeholders on store performanceShare ad hoc survey results with necessary internal stakeholdersFeedback on general in-store activity