NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.RESPONSIBILITIESBuild and maintain ongoing relationships with the identified key persons within client organizationIdentify and recommend enhanced and new services that answer clients' business needsHave a comprehensive understanding of NielsenIQ products and servicesAnalyse date to improve customer experienceHandle and resolve customer requests, problems and questionsEnsure the generation of required revenue and continuity of client contracts in coordination with the commercial teamMaintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior managementDrive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and by providing value-added analyses and response to special requests.Technical: acquire knowledge of both RMS Analytical solutions by attending requisite trainingsA LITTLE BIT ABOUT YOUYou’ve dabbled in research and analytics. And you have the communication chops to translate it all into conversation or presentations. While you’ve worked with global cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to details. Keeping up with the fast-changing world of digital media measurement takes someone who recognizes that. You know what’s happening in big data and you’re ready to influence what’s nextQualificationsBachelors degree with 4-6 years’ experience in FMCG / Service / Retail industryStrong Client Focus and ProactivenessWorking knowledge of research techniques and methodologiesStrong presentation skills, Logical thinking, Strong command on excelEffective writing skills