21.05.2024
Product Manager
Visa
Johannesburg, SOUTH AFRICA, South Africa
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As a Product Manager, you will be part of the Proximity Payments vertical in the Solutions organization collaborating and leading Transit Solution initiatives and Contactless Solutions. The scope of the role is Sub-Saharan Africa and requires a high level of interaction and collaboration with business and technical resources across the company, including digital development platform, network processing, client support services, risk, legal, and operations.The Proximity Payments Lead function will work with a diverse set of Visa issuers, merchants, and mobile ecosystem partners to deliver Face to face payment solutions successfully into the SSA marketplace. The Product Manager position will focus on supporting the Proximity Payments Lead, namely as the product lead supporting clients in the SSA region implementing contactless and Transit solutions supporting new transport verticals and next generation solutions to enable proximity payment acceptance, creating strategies that define Visa's participation in those opportunities, and delivering the capabilities required to capture those opportunities. This position would be ideal for a candidate with an engineering or pre-sales consultant background looking to build upon that experience in the product side of a payments technology company.A successful candidate will be highly adaptable, coachable, possess strong communication, presentation, interpersonal and organizational skills, and able to effectively manage multiple work streams. The ideal candidate for this position will have more than five years of product management, requirements gathering and use case design experience, with a technical background, an ability to think tactically and strategically, work independently with limited supervision in a fast pace and fluctuating environment.ResponsibilitiesProject manage and Support Visa Transit commercial rollouts and contactless solutionsProvide on-field first level technical support for Visa’s transit integrationsResponsible to advice and guide clients (Issuers, acquirers, merchants, 3rd party wallet providers, Public Transport Operators and technology vendors) on Transit integration options and act as a technical SME for Visa’s Transit integrations by being able to understand the platform in its entirety, from overall architecture to the nuances of individual messaging protocolsProvide product guidance to client support and development staff configuring issuer interfaces into the Transit and contactlessProvide pre-sales technical integration support for the Visa Transit program and contactless acquirer and Issuer projectsMaintain client satisfaction by supporting engagements resulting in successful go-livesSupport the on boarding process for technology vendors onto Visa ready for transit program and work with regional teams ensuring that sales team are accurately suitably supported resulting in successfully closed dealsWork in conjunction with regional staff with regards to supporting VTS client integrationsRecommend improvements and enhancements to Transit and contactless capabilities to product managers in the product development stream to accelerate adoption with key stakeholders in key marketplaces/segments/regions
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