Stakeholder Management Convene weekly operational meetings with all operational stakeholders,Convene periodic forum meetings,Conduct periodic customers satisfaction surveys, Conduct the compliance audits.Participate in management integration meetings,Participate in Joint Operations Committee meetings,Practitioner certificates in ISO 39001:2012 and ISO 9001: 20153-year NQF level 6 qualification, Certificate in project management,Total Quality Management (TQM) certificate. Minimum of 5 years’ project management experience in service monitoring in transport operation especially Buses, Trains, Airlines