29.02.2024
Customer Service Representative - Work from Home - Personal Computer Required
Jobs for Humanity
Rapid City, South Dakota, US
High School
Other High-Paying Jobs in Rak City
Category: Customer Service/Support
Why You'll Choose Us
Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Your Impact
Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Use your own Device!
This position will allow you to use your own personal device (desktop, laptop, or tablet). Devices must have Windows 11 or later, minimum of 8GB RAM, Ethernet LAN connection for Internet. So no need to head into an office, you can work in any quiet confidential space of your home... what's better? A space AND system you're familiar with, WIN WIN!
Your Responsibilities
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
What We're Looking for
High School Diploma or equivalent
18 years of age or older
6 months sales experience minimum
Typing 35 WPM
Be proficient in PC operation and navigation
Able to work independently
Have excellent communications skills, both oral and written
Ability to work in a constantly changing and fast-paced environment
Ability to stay composed and objective
Strong listening skills
Work from Home Requirements
Must be able to provide a personal device (desktop, laptop, or tablet), with Windows 11 or later, Wired Ethernet LAN connection, Internet Connection (Satellite, wireless and dial-up ISP are not permitted), a minimum of 8GB RAM
High-Speed Internet required, proof of internet speed required
Dedicated workspace
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
--------------------------------------------------
Thank you for your interest in the Customer Service/Support role at Teleperformance. We appreciate your diverse background, and we strive to create an inclusive and welcoming environment for everyone. Here is some more information about the position:
Status: Customer Service/Support
Why Choose Us:
- Teleperformance is a strategic partner to leading companies, delivering excellent customer experiences. We value diversity, expertise, and offer integrated omnichannel solutions while ensuring high security standards.
Benefits:
- Paid training
- Competitive wages
- Full benefits package (medical, dental, vision, 401k, etc.)
- Paid time off
- Employee wellness and engagement programs
Your Impact:
- As a customer service representative, you play a crucial role in our team. You will handle customer inquiries, finding innovative solutions in a collaborative environment. You will have the opportunity to interact with people from all walks of life and continuously grow both personally and professionally.
Use Your Own Device:
- Use your personal desktop, laptop, or tablet with Windows 11 or later, minimum 8GB RAM, and an Ethernet LAN connection. Work comfortably in the quiet and confidential space of your home, using the system you are familiar with.
Your Responsibilities:
- Connect with customers through phone, email, chat, or social media to address their questions and concerns.
- Resolve issues calmly and try to de-escalate situations when necessary.
- Escalate interactions as needed.
- Assist with requests and process payments, as required.
- Track call-related information for audits and reports.
- Provide feedback on call issues.
- Upsell products/services if necessary.
What We're Looking for:
- High School Diploma or equivalent.
- 18 years of age or older.
- At least 6 months of sales experience.
- Typing speed of at least 35 words per minute.
- Proficiency in PC operation and navigation.
- Ability to work independently.
- Excellent oral and written communication skills.
- Ability to thrive in a fast-paced environment.
- Composure and objectivity in handling customer interactions.
- Strong listening skills.
Work from Home Requirements:
- Provide your own personal device (desktop, laptop, or tablet) with Windows 11 or later.
- Wired Ethernet LAN connection.
- High-speed Internet with proof of speed.
- Dedicated workspace.
Being Part of Our Team:
- We prioritize the happiness and development of our employees. At Teleperformance, you are valued, inspired, and encouraged to grow. We invest in creating exceptional work experiences and endless learning opportunities so you can always be your best.
- Teleperformance is an equal opportunity employer.
If you are interested in this position and meet the requirements, please complete the form below and submit your application. We look forward to hearing from you.
--------------------------------------------------
Response:
Subject: Application for Customer Service/Support Role at Teleperformance
Dear Hiring Team,
I am writing to express my interest in the Customer Service/Support role at Teleperformance. After reviewing the job ad, I believe that my skills and experience align well with the requirements for this position. I am excited about the opportunity to contribute to a multicultural team and make a positive impact on customers.
I understand that as a customer service representative at Teleperformance, I will have the vital responsibility of addressing and resolving customer inquiries. I am confident in my ability to handle various customer interactions via phone, email, chat, or social media. My goal is to provide excellent service and find innovative solutions to meet the needs of each customer.
I have a strong background in sales, with six months of previous experience. I pride myself on my attention to detail and my ability to remain calm and composed in fast-paced and ever-changing environments. My exceptional listening skills allow me to truly understand customer concerns and provide the best possible support.
I am also excited about the opportunity to work remotely and use my own personal device. I have a Windows 11 laptop with a wired Ethernet LAN connection and meet all the technical requirements outlined in the job ad. I am fully committed to creating a dedicated workspace in my home to ensure confidentiality and productivity.
I believe that my excellent communication skills, both written and oral, will enable me to effectively interact with a diverse range of customers. My typing speed of 35 words per minute and proficiency in PC operation will contribute to my overall success in this role.
Please find attached my resume for your review. I am available for an interview at your earliest convenience. Thank you for considering my application. I am eager to contribute to the outstanding work experiences and development opportunities offered at Teleperformance.
Kind regards,
[Your Name]
--------------------------------------------------
Bullet Points:
- Customer Service/Support role at Teleperformance
- Multicultural and inclusive environment
- Competitive wages and full benefits package
- Remote work with the use of personal device (Windows 11 laptop or similar)
- Responsibilities include resolving customer inquiries and providing innovative solutions
- Requirements: high school diploma or equivalent, sales experience, typing speed of 35 WPM, PC proficiency
- Dedicated workspace and high-speed internet required
- Valued and inspired work environment with development opportunities
- Equal opportunity employer
- Submit application and resume for consideration
Why You'll Choose Us
Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Your Impact
Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Use your own Device!
This position will allow you to use your own personal device (desktop, laptop, or tablet). Devices must have Windows 11 or later, minimum of 8GB RAM, Ethernet LAN connection for Internet. So no need to head into an office, you can work in any quiet confidential space of your home... what's better? A space AND system you're familiar with, WIN WIN!
Your Responsibilities
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
What We're Looking for
High School Diploma or equivalent
18 years of age or older
6 months sales experience minimum
Typing 35 WPM
Be proficient in PC operation and navigation
Able to work independently
Have excellent communications skills, both oral and written
Ability to work in a constantly changing and fast-paced environment
Ability to stay composed and objective
Strong listening skills
Work from Home Requirements
Must be able to provide a personal device (desktop, laptop, or tablet), with Windows 11 or later, Wired Ethernet LAN connection, Internet Connection (Satellite, wireless and dial-up ISP are not permitted), a minimum of 8GB RAM
High-Speed Internet required, proof of internet speed required
Dedicated workspace
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
--------------------------------------------------
Thank you for your interest in the Customer Service/Support role at Teleperformance. We appreciate your diverse background, and we strive to create an inclusive and welcoming environment for everyone. Here is some more information about the position:
Status: Customer Service/Support
Why Choose Us:
- Teleperformance is a strategic partner to leading companies, delivering excellent customer experiences. We value diversity, expertise, and offer integrated omnichannel solutions while ensuring high security standards.
Benefits:
- Paid training
- Competitive wages
- Full benefits package (medical, dental, vision, 401k, etc.)
- Paid time off
- Employee wellness and engagement programs
Your Impact:
- As a customer service representative, you play a crucial role in our team. You will handle customer inquiries, finding innovative solutions in a collaborative environment. You will have the opportunity to interact with people from all walks of life and continuously grow both personally and professionally.
Use Your Own Device:
- Use your personal desktop, laptop, or tablet with Windows 11 or later, minimum 8GB RAM, and an Ethernet LAN connection. Work comfortably in the quiet and confidential space of your home, using the system you are familiar with.
Your Responsibilities:
- Connect with customers through phone, email, chat, or social media to address their questions and concerns.
- Resolve issues calmly and try to de-escalate situations when necessary.
- Escalate interactions as needed.
- Assist with requests and process payments, as required.
- Track call-related information for audits and reports.
- Provide feedback on call issues.
- Upsell products/services if necessary.
What We're Looking for:
- High School Diploma or equivalent.
- 18 years of age or older.
- At least 6 months of sales experience.
- Typing speed of at least 35 words per minute.
- Proficiency in PC operation and navigation.
- Ability to work independently.
- Excellent oral and written communication skills.
- Ability to thrive in a fast-paced environment.
- Composure and objectivity in handling customer interactions.
- Strong listening skills.
Work from Home Requirements:
- Provide your own personal device (desktop, laptop, or tablet) with Windows 11 or later.
- Wired Ethernet LAN connection.
- High-speed Internet with proof of speed.
- Dedicated workspace.
Being Part of Our Team:
- We prioritize the happiness and development of our employees. At Teleperformance, you are valued, inspired, and encouraged to grow. We invest in creating exceptional work experiences and endless learning opportunities so you can always be your best.
- Teleperformance is an equal opportunity employer.
If you are interested in this position and meet the requirements, please complete the form below and submit your application. We look forward to hearing from you.
--------------------------------------------------
Response:
Subject: Application for Customer Service/Support Role at Teleperformance
Dear Hiring Team,
I am writing to express my interest in the Customer Service/Support role at Teleperformance. After reviewing the job ad, I believe that my skills and experience align well with the requirements for this position. I am excited about the opportunity to contribute to a multicultural team and make a positive impact on customers.
I understand that as a customer service representative at Teleperformance, I will have the vital responsibility of addressing and resolving customer inquiries. I am confident in my ability to handle various customer interactions via phone, email, chat, or social media. My goal is to provide excellent service and find innovative solutions to meet the needs of each customer.
I have a strong background in sales, with six months of previous experience. I pride myself on my attention to detail and my ability to remain calm and composed in fast-paced and ever-changing environments. My exceptional listening skills allow me to truly understand customer concerns and provide the best possible support.
I am also excited about the opportunity to work remotely and use my own personal device. I have a Windows 11 laptop with a wired Ethernet LAN connection and meet all the technical requirements outlined in the job ad. I am fully committed to creating a dedicated workspace in my home to ensure confidentiality and productivity.
I believe that my excellent communication skills, both written and oral, will enable me to effectively interact with a diverse range of customers. My typing speed of 35 words per minute and proficiency in PC operation will contribute to my overall success in this role.
Please find attached my resume for your review. I am available for an interview at your earliest convenience. Thank you for considering my application. I am eager to contribute to the outstanding work experiences and development opportunities offered at Teleperformance.
Kind regards,
[Your Name]
--------------------------------------------------
Bullet Points:
- Customer Service/Support role at Teleperformance
- Multicultural and inclusive environment
- Competitive wages and full benefits package
- Remote work with the use of personal device (Windows 11 laptop or similar)
- Responsibilities include resolving customer inquiries and providing innovative solutions
- Requirements: high school diploma or equivalent, sales experience, typing speed of 35 WPM, PC proficiency
- Dedicated workspace and high-speed internet required
- Valued and inspired work environment with development opportunities
- Equal opportunity employer
- Submit application and resume for consideration
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