If your passion is luxury and guest experience, this special role may be for you. We are currently seeking a full time Luxury Experience Executive to join our Club Millesime team. As the Luxury Experience Executive, you will take care of our loyalty guests from food services to check ins and check outs whistle maximising the guest experience and portray the Sofitel brand standards.What you will be doing:Ensuring the seamless experience of our most loyal and VIP guestsResponsible for the day to day operation of the exclusive Club MillesimeWorking collaboratively across all departments to drive the guest experienceLeading and supervising ambassadors in the delivery of guest service, FB and Front Office service standardsManaging online guest reviews and the successful delivery of guest amenities