23.04.2024
Technical Support Specialist - Real Time System
6070 Baker Hughes EHO Ltd., Dubai Branch
Saudi Arabia, SA-DAMMAM-2ND INDUSTRIAL CITY
Bachelors degree
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Technical Support Specialist - Real Time Systems Do you like working in collaborative teams and solving technical problems? Do you enjoy technical challenges? Be part of a successful team Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Partner with the best As a Technical Support Specialist. You will be responsible for monitoring real-time data, incident management, and data quality assurance. You will provide highest level of customer service to the customers and will challenge your ability to perform in a high paced environment. As a Technical Support Specialist - Real Time System, you will be responsible for: Identifying, resolving technical incidents and problems proactively to ensure a prompt solution. Providing real-time-monitoring of drilling activities in order to complete operations in a safe and efficient manner. Developing your technical knowledge and expertise to provide effective problem solving. Assisting in incident investigations and troubleshooting and diagnosing Realtime system issues. Fuel your passion. To be successful in this role you will: Hold an associate Diploma, technical degree or Bachelor's. Be a good team player and display good communication skills. Have strong problem-solving skills. Have the ability to work independently. Work in a way that works for you. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. 12-hour shift 24/7 support Working with us. Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you. Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities. Comprehensive private medical care options. Safety net of life insurance and disability programs. Tailored financial programs. Additional elected or voluntary benefits. At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.
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